Project Management Software for SaaS Companies in Gurugram
For Gurugram SaaS companies whose engineers ship the roadmap and fix customer bugs from the same sprint. How ShipSprint keeps both visible, which plan does what, and what to check when your own customers ask about vendors.
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The roadmap and the bug queue share one team
A subscription product has two kinds of work competing for the same engineers. One is the roadmap: features that sales has mentioned to prospects and that marketing is planning a launch around. The other is everything paying customers report: bugs, small requests, the integration that broke after their own update. Both matter for renewals, and neither can wait indefinitely.
Most teams handle the split informally. A support lead messages an engineer directly, the engineer fixes it between sprint tasks, and the sprint quietly slips by a day or two. Nobody decided to trade a feature for a fix; it just happened, and the launch date nobody adjusted is now wrong.
ShipSprint makes that trade explicit. Customer issues go into a triage inbox, where product decides whether each one enters the current sprint or waits. The board carries a WIP limit on the bug column as well as on feature work, so when fixes are crowding out the roadmap, it shows on the board instead of in a missed date.
A launch date that moves when the work moves
On Team and up, the engineering board follows GitHub: a branch moves its card, and a merged pull request closes it. The board stays current without anyone typing status updates, which is what makes the next step trustworthy.
On Business, delivery forecasts are recalculated from the team's measured velocity each time a sprint closes. If a quarter's worth of customer fixes has eaten into feature work, the forecast date moves while there's still time to cut scope or tell the customer who was promised the feature. Marketing can plan the launch against that date instead of the one on the original roadmap slide.
Specs and decisions sit in the built-in wiki with page history. Any sentence in a spec can become a task, so when a requirement changes the backlog changes with it.
Each team in a SaaS business, one subscription
Engineering, marketing, HR and operations templates are all included, each with its own vocabulary.
WIP-limited sprints synced to GitHub on Team and up, and AI assistants such as Claude Code and Cursor working with each developer's own permissions.
Customer reports filed into triage with the details attached, so product decides what's scheduled and engineers aren't chased in chat.
Specs in the wiki that turn into tasks, and on Business a forecast to check before a date is promised to a customer.
Launch checklists tied to the forecast, not to a date someone wrote down at the start of the quarter.
On Business, the owner command center across every team and a Monday digest that arrives already put together.
When your customers send a vendor questionnaire
Selling to larger companies usually means security reviews, and those reviews ask which tools hold their data. If support tickets copied into ShipSprint include customer names or account details, ShipSprint is one of those tools. Useful facts for the answer: every workspace is an isolated tenant, two-factor authentication is available to every user, and a full JSON export is on every plan. On Business you also get sign-in with Google or Microsoft and a workspace audit log, which includes every action an AI assistant takes.
Release planning should also account for leave. Capacity planning on Team and up counts approved leave and public holidays, so a release isn't planned for Diwali or Holi week by accident, or for a regional festival that part of the team observes; those differ from state to state. If you work some Saturdays, as some firms do, plan around the days people are actually working.
What a Gurugram SaaS company should know first
Who you're buying from. Quantuva Technologies Pvt. Ltd. makes ShipSprint in Hyderabad and invoices in rupees with GST. Help comes via email and in-app chat.
Time zones. Support keeps IST hours, the same as yours, and replies usually arrive on the same working day.
Billing. Seats are billed through Razorpay, per user, in rupees. Prices are before GST, the invoice is GST-compliant, and a registered business with a valid GSTIN can generally take input-tax credit; your accountant can confirm.
Data protection. Your customers' personal data is covered by the Digital Personal Data Protection Act, 2023, and your own customer contracts may list what vendors you may use. Check the sub-processor list and the security overview against both.
Questions from Gurugram SaaS teams
Yes. Delivery forecasts, scorecards and the owner command center are on Business at ₹599 per user per month. Team at ₹299 covers GitHub sync, time tracking, capacity planning and AI assistant access.
No. Keep talking to customers where you do now. ShipSprint is where a customer issue becomes scheduled engineering work, through the triage inbox.
On Team and up, Claude, ChatGPT, Claude Code, Cursor and Antigravity connect over MCP, acting only with the user's permissions. On Business their actions show in the audit log.
If nobody upgrades, the workspace continues on Free with nothing deleted. Annual pricing is ₹2,899 per user on Team and ₹6,499 on Business, plus GST, on the pricing page.
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