These Terms of Service are an electronic record under the Information Technology Act, 2000 and constitute a binding agreement between Quantuva Technologies Pvt. Ltd. ("Quantuva", "we", "us"), with its registered office in Hyderabad, Telangana, India, and the organisation that creates a ShipSprint workspace ("you", "Customer"). By creating a workspace, or by using ShipSprint, you accept these terms on behalf of your organisation and confirm you are authorised to do so.
THE SERVICE. ShipSprint is a hosted, software-as-a-service project management application provided over the internet at shipsprint.app. We provide the features described on our website at the time you subscribe. We may add, change or remove features over time; we will not materially reduce what a paid plan includes during a period you have already paid for.
ACCOUNTS AND RESPONSIBILITY. You are responsible for activity under your workspace, including the acts of users you invite. Keep credentials confidential and notify us promptly of any suspected compromise. Each seat is for one named person; sharing a seat between people is not permitted — add seats instead. You must provide accurate billing information, including a valid GSTIN if you wish input-tax credit.
ACCEPTABLE USE. You must not use ShipSprint to violate any applicable law of India or of your own jurisdiction; to store or transmit content that is unlawful, defamatory, obscene, infringing, or that you lack rights to; to attempt unauthorised access to our systems or other customers' data; to interfere with or overload the service; or to resell or white-label access without our written agreement. We may suspend a workspace engaged in any of the above and will state the reason.
YOUR CONTENT. You retain all rights to the content you and your users put into ShipSprint. You grant us only the licence necessary to host, back up, process and display that content to the people you have authorised. We do not use your content to train machine-learning models. You are responsible for having the necessary rights to the content you upload.
FEES AND TAXES. Plans are billed per seat, in Indian Rupees, in advance, on the billing cycle you choose. Prices are exclusive of GST, which is charged where applicable at prevailing rates; tax invoices compliant with GST law are issued for every charge. Payments are processed by Razorpay. We may revise prices with at least 30 days' notice, effective from your next billing period; the price of a period you have already paid for never changes retroactively.
TRIALS AND THE FREE TIER. Trials provide full access for the stated period without payment details. When a trial ends you may subscribe, or continue on the free tier where offered. Data is not deleted merely because a trial ended.
AVAILABILITY. We aim for high availability but do not warrant uninterrupted or error-free operation. Planned maintenance is announced in advance where practicable. Our service commitments, if any, are those stated on our pricing page for your plan.
INTELLECTUAL PROPERTY. The service, its software, design and branding are owned by Quantuva or its licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes during your subscription, and no other rights.
LIMITATION OF LIABILITY. To the maximum extent permitted by law: our total aggregate liability arising out of or relating to the service, whether in contract, tort or otherwise, is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim; and we are not liable for indirect, incidental, special or consequential loss, including loss of profits, revenue or data, where you had the ability to export that data. Nothing in these terms limits liability that cannot be limited under Indian law.
INDEMNITY. You will indemnify us against third-party claims arising from your content or your breach of the acceptable-use terms above.
SUSPENSION AND TERMINATION. You may cancel at any time as described in the Cancellation Policy. We may suspend or terminate for material breach of these terms, or for non-payment after 14 days' written notice. On termination you retain the right to export your data for 30 days, after which it is deleted.
GOVERNING LAW AND JURISDICTION. These terms are governed by the laws of India. Subject to any mandatory arbitration or consumer-protection provisions, the courts at Hyderabad, Telangana shall have exclusive jurisdiction over disputes arising from these terms or the service.
GRIEVANCES AND CONTACT. Questions, notices and grievances should be sent via the contact details published on our Contact page (shipsprint.app/#/contact). We acknowledge grievances within 72 hours and aim to resolve them within 30 days.
These terms were last updated on 9 August 2026. Quantuva Technologies Pvt. Ltd., Hyderabad, Telangana, India.