Project Management Software for Marketing Agencies in New York
For New York agencies juggling retainers, project fees and last-minute client asks with a team that's already booked. How ShipSprint keeps briefs, hours and capacity in one place, and what to know before buying from an Indian vendor.
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Scope creep arrives one small favor at a time
Nobody at an agency agrees to double the scope of a retainer. What happens instead is a run of small requests: one more round on the deck, a quick cut for a different channel, "can you just" on a call that was meant to be about something else. Each is reasonable. Together they're the reason a profitable client becomes an unprofitable one without anyone deciding it.
The fix is boring and it works: every request goes somewhere the whole team can see it, and the time spent on it gets recorded while people still remember. ShipSprint does both. New asks land in a triage inbox, where an account lead decides whether it's in scope, a change order or a polite no. On Team and up, the person who does the work logs time against it in about five seconds, right next to the task.
When the monthly review comes round, the conversation with the client starts from what was asked for and how long it took, not from a reconstruction.
What an agency runs on it
Marketing templates and vocabulary come with the subscription, so the board talks about campaigns, not sprints.
Each account gets its own board, with WIP limits on columns like "in production" so the studio's real capacity is visible.
Briefs, brand rules and meeting notes sit in the built-in wiki with page history. Type a task's key into a brief and it becomes a link, so the brief and the work stay connected.
Content calendars and launch checklists set up for marketing work, alongside the client boards.
On Team and up, time logged on a client's tasks stays in that client's project, and weekly timesheets gather it per person.
On Business, the owner command center covers every client and team, and a Monday digest arrives already put together.
Ready for the client call in a minute
Account leads can lose a good part of the week finding out where things stand before they talk to a client. On ShipSprint a card's column is its status, so the board already answers most of it. On every plan, Free included, the account lead can also ask Claude or ChatGPT, "what's outstanding for this client?", and get an answer from the workspace, limited to what that person is allowed to see.
Email digests on Team and up keep people informed without another meeting. For the creative team, the My Work screen shows a ranked list of their next items, and when a client still hasn't sent the logo files, the task can be linked as blocked by the one it's waiting on.
None of it involves watching people work. ShipSprint takes no screenshots, logs no keystrokes and tracks no activity.
Planning the busy end of the year
The weeks when clients want the most are often the weeks the team has booked off. On Team and up, capacity planning counts the leave people enter as out-of-office, so you can see who's actually around for Thanksgiving week in late November and the end-of-December holidays before you agree a delivery date. Independence Day on 4 July is the other date worth checking for summer campaigns.
Using ShipSprint from New York: the practical details
Who you're buying from. Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India, builds and sells ShipSprint. There's no office or local entity in the United States, and support is handled by email and in-app help.
Time zones. IST is 10 hours 30 minutes ahead of New York in winter and 9 hours 30 minutes ahead in summer. A question sent in your afternoon arrives during the Indian night and is waiting when the Indian working day starts, which is late in the New York evening.
Billing. Pricing is per seat in Indian rupees, charged through Razorpay. Your bank converts the amount into dollars. How sales tax treats a service bought from another country is a question for your accountant.
Data protection. There's no single federal privacy law; instead a growing set of state laws, such as California's CCPA, applies, plus sector rules like HIPAA for health data. If a campaign involves customer lists or a healthcare client, read the sub-processor list and the security overview against your obligations and the client's contract first.
Questions from New York agencies
Team and Business. Team is ₹299 per user per month, or ₹2,899 per user per year, for up to 40 users and 100 projects. Business is ₹599 per month and adds forecasts, scorecards and the owner command center. Free is core boards only.
No. It covers delivery once the work is signed: briefs, boards, hours and capacity. Leave pipeline and contacts in the tool that holds them today.
No. The company is in Hyderabad, India, and works with customers remotely by email and in-app help.
Scorecards are on Business. They're built from delivered work and self-logged hours, adjusted for time off, and the person each one describes can see it.
Yes. The 14-day trial is the full Business plan, no card needed. If you don't upgrade, the workspace continues on Free with nothing deleted. See the pricing page.
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- 14-day full-access trial
- Sample project included
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- 7-day refund on paid plans
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