BARCELONA × IT COMPANIES

Project Management Software for IT Companies in Barcelona

A small Barcelona MSP working out of a 22@ office is pitching against firms with twenty times its headcount, and the case it makes usually comes down to proving it actually has room for the work.

A startup-shaped city, and IT firms built the same way

22@, Poblenou's rezoned industrial quarter, has become one of southern Europe's denser technology clusters, and the IT services and managed support firms that grew up around it inherited the same lean, fast-moving character as the startups they serve: five or ten people covering a dozen small client accounts, competing against much larger firms for exactly the kind of client that can't tell the difference on paper. What decides the pitch is usually capacity, whether the small firm can show it genuinely has room, not just say so.

That's a hard thing to prove with a shared spreadsheet. A support desk this size juggling a dozen contracts needs to know, at a glance, which client's ticket queue has quietly outgrown the engineer assigned to it, because there's no second team to absorb the overflow the way a larger competitor might have.

ShipSprint gives every client its own board with its own capacity limit, keeps tickets in a shared triage inbox rather than scattered across chat threads, and shows utilization across the whole bench, real numbers a small firm can actually point to.

₹599per user per month on Business, billed in rupees
5seconds to log billable time against the task just closed
14day full-access trial on Business, sample project preloaded
1subscription covering every client account on the bench
One subscription, every client account

What a small firm needs to prove it has room

A board per client, a real capacity limit

Each account gets its own board with a per-column WIP limit, so a lean team can see clearly when it has taken on more than it can move, before a fifth ticket goes unanswered.

Tickets triaged, not lost in a chat thread

New tickets and change requests land in a shared triage inbox instead of scattering across someone's inbox or messages, so a growing client list doesn't quietly overwhelm one person.

Billable hours in five seconds, per client

Time logging sits next to the task just finished and takes about five seconds, so a small firm can see precisely what each account costs to service, hour by hour.

The whole bench, visible on one screen

Utilization is visible across every engineer and account at once, real evidence a small firm can show a prospective client instead of a verbal assurance.

A forecast per client engagement

Delivery forecasts recalculate from each account's own measured pace, so a support contract quietly slipping surfaces weeks before a client starts asking questions.

Winning on proof, not on headcount

A twelve-person support desk and a two-hundred-person competitor need different things from a project tool, and most tools are built for the second and sold to the first. The result is software with configuration screens nobody in a small team has time to fill in, and pricing built for a headcount they don't have. ShipSprint's boards carry per-column WIP limits and land requests in a shared triage inbox from the start, without requiring an enterprise onboarding process first.

The owner command center rolls every client account into one screen, and a digest lands Monday morning without anyone assembling it from separate spreadsheets. A built-in wiki keeps decisions next to the work they affect, with full page history, so a fix made under pressure on one client's account is still findable when a similar issue comes up on another.

22@'s density of technology companies also puts a small support desk within a few minutes' walk of Mobile World Congress's home at Fira Gran Via, and firms here compete for the same pool of engineering talent that a global event draws through the city every year. A support desk still onboarding candidates through disconnected systems loses the same candidate a firm with real, visible process wins without much extra effort.

Nothing about that visibility comes from watching how anyone actually spends their day. No screenshots, no keystroke logging, no activity tracking, only the work logged and delivered. Scorecards are leave-adjusted and visible to the person they describe, useful for a small firm competing on trust as much as capability.

FAQ

Questions from Barcelona IT companies

Yes. Utilization is visible across every engineer and every client account on one screen, so a lean firm can point to real numbers when a prospective client asks whether the team actually has room.

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