Client Collaboration Software
There's no client login here, and we're not going to pretend otherwise. What ShipSprint gives you is a roadmap worth putting in front of a client directly.
What this page won't promise
If you're looking for a dedicated client portal, a separate login where clients see their own filtered view, comment as guests, and get notified automatically, ShipSprint doesn't have that. There's no external user role, no client-facing account type, no guest access layer. We'd rather tell you that up front than have you discover it after signing up.
It would be easy to imply otherwise. "Client collaboration" is a phrase people search for expecting exactly that kind of portal, and a vaguer page could gesture at "keeping clients in the loop" without ever admitting there's no login for them to use. We'd rather lose the click than earn it with something that isn't there when a prospective customer goes looking for it.
What ShipSprint does have is something narrower and, for most teams, closer to what actually happens in client work anyway: a roadmap and board honest enough that someone on your team can put it directly in front of a client, instead of rebuilding a status deck from scratch before every call.
What actually happens with client-facing work
In practice, very few clients want a login to check daily. What they want is a straight answer, on a call or in an email, to "where are things at." The gap most teams hit isn't the absence of a portal, it's that the internal answer to that question takes an hour to assemble, because it lives across a spreadsheet, a few messages, and someone's memory of what was said on the last call.
ShipSprint closes that gap on the internal side. Because board position and the roadmap view reflect real, current status, not a manually updated spreadsheet, the person relaying progress to a client is reading from the same source the team works from, not reconstructing a summary under time pressure the night before a meeting.
That's a smaller promise than "client collaboration software" usually implies, and it's the one that's actually true today. Most agencies and service teams don't fail their clients because there's no portal, they fail because the internal picture is unreliable, and a portal built on top of an unreliable picture would just show the client the same confusion faster.
The honest version of "client collaboration"
Not a portal. A roadmap worth showing, and a team that isn't guessing before the call.
Board position reflects real status, so the roadmap view is accurate on any given day, not a snapshot someone updates the morning of the meeting.
Forecasts are calculated from measured velocity, not optimism, so a date given to a client is a date the team's own history actually supports.
A date at risk surfaces weeks before it's due, which means the person talking to the client can raise it proactively instead of explaining it after the fact.
Client-driven changes and the reasoning behind them can be written to the wiki next to the relevant work, so "why did the scope change" has an internal answer everyone can find.
Logged time rolls up by project and client, so billing conversations are based on what was actually logged, not a reconstructed estimate.
Because ShipSprint connects to Claude and ChatGPT, "summarise this month's progress on the Meridian account" gets answered from the live workspace, in the minutes before a call rather than the hour before.
What a client meeting looks like with this
Someone on the team opens the roadmap view fifteen minutes before a client call, not to build anything, but to look at it, because it's already accurate. If a milestone is at risk, the forecast flagged that weeks earlier, so it's not a surprise being delivered live on the call. The conversation can be about what to do next, not about first figuring out what happened. That's the actual difference teams notice once client updates run through ShipSprint: the fifteen minutes before a call stop being prep time.
Afterward, if the client asked for a scope change, that becomes a task in the triage inbox like any other request, and the reasoning behind accepting or pushing back on it can go straight onto the wiki page attached to the relevant work. So the next person who wonders why the scope shifted has an answer without needing to ask the person who was on the call.
If you need clients logging in directly
That's a real need for some teams, and it's fair to say so plainly: ShipSprint doesn't cover it today. What's here is aimed at the more common case, an internal team that needs to represent client work accurately, quickly, and without extra assembly, rather than a portal for clients to self-serve.
What doesn't change for client-facing teams
- No guest or external login exists, nothing about "client access" bypasses the workspace's normal tenant isolation.
- Every workspace is an isolated tenant with 2FA available and admin actions logged, whether or not client work runs through it.
- No activity tracking feeds what gets shown to a client, only board position, forecasts, and logged hours, the same things the team itself sees.
Common questions
No, there's no guest or client-facing account type. Client-facing work here means your internal team relaying an accurate roadmap and forecast, not a client logging into the workspace directly.
Yes, that's the intended use. Because it reflects real board position rather than a manually maintained slide, it holds up to being shown live rather than needing to be rebuilt as a static deck first.
Internally, yes. A client request can be logged as a task, landing in the triage inbox like any other request, and the reasoning behind decisions can be written to the wiki. It's tracked on your team's side; the client isn't submitting it directly through a portal.
Nothing to announce here, this page describes what exists today. If that changes, we'll update it rather than imply it's already available. Current plans and pricing are on pricing.
Often, yes. Logged hours roll up by project and client, forecasts are per project, and the roadmap view can be filtered to one client's work before a call. It's built around your team staying organised across clients, not around each client getting their own login.
Related pages
See it on your own work.
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