Project Management Software for Marketing Agencies in Mexico City
For Mexico City agencies running retainers and campaigns for several clients, some local and some abroad. How ShipSprint shows what each account really costs in hours, and what to check before buying from India.
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The retainer that quietly costs more
Most agencies have one: a client whose retainer looked healthy at signing and now absorbs far more studio time than it pays for. Nobody decided that. It happened one extra round of edits, one urgent resize and one long call at a time, none of which was logged because it seemed too small.
The fix isn't a stricter timesheet at month end. It's making the hour easy to record when it happens. On Team and up, ShipSprint lets anyone log time in about five seconds, beside the task they just finished. Every task sits in a client's project, so the hours are already attached to the right account, and reminders for a missing day go to the person rather than their manager.
After a few weeks, the retainer question has an answer based on hours, not on how stressed the account team feels.
How an agency sets it up
The marketing templates use campaign language, and sit on the same subscription as everything else.
Each account is a project. Per-column WIP limits on production and review show when a client's work has piled up before another brief is accepted.
Requests from email, chat and calls go into one triage inbox, so the account lead decides what's taken on rather than whoever picked up the phone.
Publishing dates and launch checklists on their own board, visible next to the production work they depend on.
Client comments and brand rules go on a wiki page with history, and any line of feedback can become a task.
Pipeline, proposals and invoices stay in the tools you use for them. ShipSprint covers delivery and hours.
Campaign dates and the year-end break
In Mexico, the stretches that most affect capacity are Holy Week and the period from mid-December into early January. For an agency the year-end one is awkward: clients want campaigns live before the holidays while the studio is getting ready to leave. If you have clients abroad, their holidays add a second calendar to plan around.
Capacity planning on Team and up counts approved leave and out-of-office, so a December campaign is planned against the designers and writers who'll actually be in. An account lead can see the squeeze in November and move a date or a deliverable while there's still room to.
On Business, the owner command center shows every client in one view and a Monday digest arrives assembled. Scorecards are adjusted for leave and visible to the person they describe. There are no screenshots, keystroke logs or activity tracking anywhere.
Using ShipSprint from Mexico City: four points
Who you're buying from. The vendor is Quantuva Technologies Pvt. Ltd. of Hyderabad, India. There's no office or local entity in Mexico, and support is handled by email and in-app chat.
Time zones. IST is 11 hours 30 minutes ahead of Mexico City, with no clock changes on either side. Send setup questions at the end of your day; support usually replies the same working day, Indian time, which is overnight for you.
Billing. Each seat is charged in Indian rupees through Razorpay, and your bank converts it to pesos. Whether and how IVA applies to a service from a foreign provider is for your accountant to confirm.
Data protection. Contest entries, mailing lists and survey replies are personal data under Mexico's federal law on the protection of personal data held by private parties, and client contracts often limit where that data may go. Check the sub-processor list and the security overview against both before uploading any of it.
Questions from Mexico City agencies
Yes, on Team and up. Hours logged against a client's tasks collect in the timesheets for that client, so you can report them from real logs rather than estimates.
No. It doesn't manage deals or contacts. It covers the work once a client is signed: the board, the briefs and the hours.
Yes. Up to 5 users and 2 projects can use the core boards on Free with no time limit. Time logging starts on Team at ₹299 per user per month. The pricing page has the details.
No. Quantuva Technologies is in Hyderabad, India, and supports customers remotely.
Keep reading
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