Project Management Software for HealthTech

Building the product, not running the clinic

This page is for a healthtech company, a team building a patient-facing app, a remote monitoring device's software, a scheduling or billing platform sold into clinics, not for a hospital's own internal operations (that's a different page, for a different job). If you're the engineering and product team behind the software, this is about how that work gets planned, not about what the software does once it's live.

That team ships like any product team: sprints, a backlog, a release train. The added weight is that a fair number of tickets carry consequences past "does it work." A scheduling bug could double-book a patient slot, a data model change might touch fields regulators care about, even though ShipSprint itself never sees any of that data. Most sprint tools have no place for "we decided this deliberately, for this reason" to live. It ends up in a doc that gets lost, or nowhere at all.

A pilot rollout to three clinics

Say the product team is prepping a scheduling module for a three-clinic pilot in six weeks. Engineering needs the feature complete, QA needs two weeks against real workflows, and customer success needs training material ready before the first clinic's staff log in. Miss any one of those and the pilot date moves, which carries its own credibility cost with a partner who agreed to a specific week.

On ShipSprint, all three streams sit as tasks against the same six-week window, planned into sprints sized to the team's real capacity rather than optimism. The forecast, built from how fast this team has actually finished comparable work, not the original estimate, flags in week two if QA is falling behind, while there's still time to add a tester or trim scope, instead of finding out the week the clinic was told to expect it.

What a slipped pilot date actually costs

A pilot that moves by two weeks rarely looks expensive on a roadmap slide. It looks expensive to the partner clinic that reorganised staff training around the original date, and to the sales conversation that now opens with an apology instead of a result. Business, at ₹599 per user monthly, costs far less than one re-scheduled pilot's worth of goodwill. The earlier a slip is visible, the smaller the apology has to be.

Product, QA and customer success rarely find out about a slip at the same time

Engineering knows a feature is running behind days before anyone else does, because they're the ones watching the branch not merge. QA finds out when the build lands late in their window. Customer success is often last, sometimes finding out from the pilot clinic itself, when a promised date quietly doesn't happen. Each team is technically "on track" by its own private definition right up until the date everyone agreed on arrives.

A shared forecast removes the staggered discovery. Because it's computed from the same sprint data every team is already working against, engineering's slip shows up in customer success's view of the same task at the same time it shows up in engineering's, not two weeks later, filtered through however many people it passed through first. That single shared number is really the point: everyone finds out on the same day, which is usually the difference between a quiet reschedule and an apology to a partner clinic.

What we don't claim, stated plainly

ShipSprint holds no HIPAA certification. There's no EHR integration, no clinical data pipeline, and no claim that ShipSprint is built or validated to hold protected health information, because it isn't. If a security review requires a HIPAA attestation for any tool your team touches, treat that as a genuine gate and check it before building workflows around ShipSprint, not after.

What's real and checkable, in full: every workspace is an isolated tenant, two-factor authentication is available to every user, every admin action is logged, and the whole workspace exports as JSON at any time. Practically, that means: keep patient data inside your product's own systems, the ones actually built and reviewed to hold it. Use ShipSprint for the surrounding work, the sprint plan, the release checklist, the "why did we build it this way" record, never for the data itself. A task description that would ever contain a real patient's name or health detail doesn't belong on this or any general-purpose board.

Who this actually fits

This is written for the team building a health-tech product, a patient-facing app, remote monitoring device software, a scheduling or billing platform sold into clinics, a wellness or diagnostics product with its own engineering org. If your roadmap includes pilots with real clinics, releases that need a QA pass before anything touches a live patient workflow, and a product team that isn't the same as a hospital's own IT department, this is the shape of company the page is written for.

It's a different fit for the hospital or clinic itself running its internal facilities, credentialing and IT projects. That's a separate use case, on a separate page, because the work and the team doing it are genuinely different.

Starting with one board, before the next pilot

There's no need to move the whole company at once. Load the product team's current sprint onto a board, let the forecast run for a couple of sprints against real work, and decide from there whether customer success and support move onto the same subscription for the next clinic pilot. Most of the value shows up fast, because it comes from watching the team's actual pace rather than from a big-bang rollout.

The Free plan covers a five-person team doing exactly that, for as long as it takes to decide. Because every team sits on the same subscription once it's worth extending, adding customer success later is a template choice, not a second contract.

One subscription, product to customer success

• Engineering, HR, marketing and operations each get their own templates and vocabulary on one subscription, the clinical success team fielding pilot-clinic tickets doesn't need a separate tool from engineering.
• ShipSprint connects to Claude and ChatGPT, so someone can ask "what's overdue before the pilot go-live" in plain language instead of opening a dashboard.
• Free covers up to 5 users and 2 projects, permanently. Team is ₹299 per user monthly (₹2,899 yearly) for up to 40 users. Business is ₹599 per user monthly (₹6,499 yearly) and adds forecasts, scorecards and the owner command center.
• Every paid plan opens with a 14-day full-access trial on Business, a sample project preloaded, no card required. Billing is per seat in rupees with GST-compliant invoices. Full breakdown at pricing.