CHENNAI × IT COMPANIES

Project Management Software for IT Companies in Chennai

An IT services firm along OMR might run a support contract for an auto-components plant and a delivery project for a fintech client in the same week. ShipSprint keeps both honest on one bench.

Two clients, two definitions of "late"

Chennai's IT services companies inherit a client mix most cities don't have to think about. Alongside the software and fintech accounts running out of the OMR corridor sits a large automotive and auto-components manufacturing base, and an IT firm supporting that client has a very different tolerance for slippage to manage than one supporting a software client's sprint. A ticket tied to a production-line integration is not the same priority as a feature request, and treating both the same on one undifferentiated queue is how the wrong one gets missed.

That's a bench management problem before it's a scheduling one. An engineer might be nominally 50% on a manufacturing client's support contract and 50% on a software client's delivery sprint, and unless that split is visible somewhere real, it drifts, usually toward whichever client complained most recently rather than whichever client's request was actually more urgent.

ShipSprint gives each client its own board and its own capacity limit, so a manufacturing account's support queue and a software account's sprint sit side by side without either one silently starving the other of the hours it was actually promised.

₹599per user per month on Business, billed in rupees
GSTcompliant invoices, annual billing available
~5 secto log an hour against the right client
5users free, forever, on the Free plan
Built for a multi-client bench

What actually changes when every client gets its own board

None of this asks a support engineer to learn sprint vocabulary, or a delivery engineer to learn ticket vocabulary.

A board per client, a limit per board

Each account carries its own per-column WIP limits, so a manufacturing client's production-linked support queue and a software client's sprint each get the capacity actually committed to them, not whatever's left over.

A triage inbox for tickets and change requests

A production-line escalation or a client's change request lands in a shared inbox rather than one engineer's phone, so a high-stakes issue doesn't wait on whoever happens to be free to notice it.

Billable time logged in about five seconds

The time log sits next to the task just closed. Hours roll up by client automatically, so a manufacturing support contract and a software delivery project each show their real cost without a spreadsheet reconstructed at month end.

Utilization visible across the whole bench

A delivery lead sees, in one screen, exactly how the bench is actually split between a production-critical account and a lower-stakes one, instead of assuming the split matches what was planned three weeks ago.

Forecasts per engagement

Delivery forecasts are calculated from each team's own measured pace, so a client project running behind, whether it's a plant integration or a software release, shows up weeks before the deadline instead of on it.

A Friday check that doesn't need five spreadsheets

Most services firms can describe, in general terms, how stretched the team feels this week. Fewer can say precisely how many hours went against the manufacturing client's support contract versus the software client's sprint, or whether the engineer nominally split between both is actually carrying that split honestly. That gap tends to surface at the worst time, when a client asks for a cost breakdown and the answer has to be reconstructed rather than looked up.

The owner command center rolls every account into one screen, so that check is a glance rather than a project, and a Monday digest arrives on its own. There are no screenshots, no keystroke logging and no activity tracking anywhere in the product: only what got delivered and the hours the person logged themselves, visible to that person, and scorecards adjusted for leave rather than penalizing someone for a day they were never scheduled to work.

FAQ

Questions from Chennai IT companies

Yes. Billing runs in rupees with GST-compliant invoices, and annual billing is available. Prices exclude applicable taxes.

Keep reading

Related pages

See it on your own work.

A workspace your whole company will actually use is 60 seconds away. No card, no risk, nothing to install.

14-day full-access trial · sample project included · no card required