Project Management Software for IT Companies in Hyderabad
HITEC City and Gachibowli run a dense stack of IT services and support companies, each juggling several client accounts at once. ShipSprint is built by a company registered in the same city.
Built where the clients you're serving actually are
HITEC City and Gachibowli hold one of the country's densest concentrations of IT services and managed support businesses, firms whose product is other companies' technology work: a support desk for one client, a modernization project for another, an integration team on retainer for a third. None of that is one team's job. It's several teams, several SLAs, and a bench that has to be split honestly across all of it, not just in the org chart but in what actually gets billed.
ShipSprint is built by Quantuva Technologies Pvt. Ltd., registered right here in Hyderabad. That's not a marketing line for this particular audience, it means a support ticket raised on a Tuesday morning doesn't sit in a queue until someone in another timezone wakes up, and a billing question goes to someone who understands GST and an Indian services contract without a lawyer translating it first.
What the product itself does is give every client engagement a board with its own limits, a triage inbox for whatever a client sends unannounced, and hours that roll up automatically so the bench's utilization is a number, not a guess made at the Friday review.
What actually changes when every board has a client behind it
A support desk running three contracts and a delivery team running two projects need the same underlying discipline, applied per account.
Each engagement carries its own per-column WIP limits, so a delivery lead can't accept a new client's urgent ask onto a bench that's already fully committed elsewhere without that tradeoff being visible immediately.
A support ticket or a change request lands in a shared inbox, not in whichever engineer happened to answer the phone, so nothing sits unassigned until a client calls back to ask what happened.
The time log sits next to the task just finished. Hours roll up by client and contract automatically, so what an engagement actually cost is a real number when the invoice goes out, not a reconstruction from memory.
A manager can see, in one screen, who's stretched thin across three accounts and who has real capacity this week, instead of piecing that together from five separate stand-ups.
Delivery forecasts are calculated from each team's own measured pace as sprints close, so a client engagement quietly slipping shows up weeks before the review call, giving time to actually fix it.
Support and delivery, on the same subscription
A lot of Hyderabad's IT companies run both halves at once: a delivery team shipping a defined build, and a support desk answering whatever a client's systems throw up that week. Those two kinds of work look nothing alike on paper, and forcing a support queue into sprint vocabulary usually means the support team stops using the tool honestly within a month. ShipSprint's triage inbox and per-column limits work the same way for both, a ticket queue with a WIP limit behaves exactly like a sprint board with one, without anyone having to relabel fields to make it fit.
There are no screenshots, no keystroke logging and no activity tracking anywhere in the product. Scorecards are leave-adjusted and visible to the person they describe, which matters on a bench where fairness across who's carrying which accounts is usually guessed at rather than known.
Questions from Hyderabad IT companies
Both. ShipSprint is built by Quantuva Technologies Pvt. Ltd., registered in Hyderabad, so support, billing and contracts sit in Indian business hours and under Indian law, not routed through an overseas queue.
Yes. The triage inbox and per-column WIP limits work the same way for a ticket queue as they do for a sprint board, so a support desk running client SLAs doesn't need to force its work into project vocabulary that was never built for it.
No. There are no screenshots, no keystroke logging and no activity tracking, only work outcomes and hours the person logs themselves. Scorecards are leave-adjusted and visible to the person they describe.
Free covers up to five users and two projects, permanently. Team is ₹299 per user per month, or ₹2,899 per year, up to 40 users. Business is ₹599 per user per month, or ₹6,499 per year, and adds forecasts, scorecards, the owner command center and priority support. Full detail is on the pricing page.
Related pages
See it on your own work.
A workspace your whole company will actually use is 60 seconds away. No card, no risk, nothing to install.
14-day full-access trial · sample project included · no card required