Project Management Software for Marketing Agencies in Perth

Feedback that arrives before you start

An agency with a mix of local and east-coast clients lives with a split day. A Sydney marketing manager can send round-two feedback before the Perth studio has opened, then be gone for the day by the time the revised artwork is ready. Approvals that need a quick back-and-forth stretch over two days, and the deadline doesn’t move to match.

The answer isn’t more meetings, which are hard to fit across the gap anyway. It’s making each piece of work carry its own status, so the client lead, the designer and the account manager all know where a job stands without a call.

In ShipSprint each client has a board with its own review and approval stages. New briefs land in a triage inbox where the account lead decides what’s accepted and when. Feedback is recorded on a wiki page beside the work, with history, and any line of it can be turned into a task for the designer.

Billable time in a split day

A late-afternoon client call, a quick resize, a half-hour on a media plan: these are the hours that end up rounded down on Friday. On Team and up, ShipSprint’s time log sits next to the task someone just finished and takes about five seconds. If a day is missing, the reminder goes to that person, not to the account director, and timesheets build from the logs.

With hours recorded against each client board, a retainer that is quietly costing more than it earns becomes visible before renewal, not after. ShipSprint doesn’t invoice and isn’t a CRM; it gives you the record to bill from.

Capacity across two calendars

From Team upward, capacity planning counts approved leave and out-of-office. For a Perth agency the calendar has three layers: the Christmas to late-January summer break, when both studio and client teams thin out; Easter; and state public holidays, which differ between Western Australia and the eastern states. A Sydney client may expect a reply on a day your studio is closed for a WA holiday, so put those days in the plan and tell clients early.

On Business, scorecards draw on delivered work and self-logged hours, adjust for leave and are visible to the person they describe. ShipSprint takes no screenshots, logs no keystrokes and tracks no activity.

Buying from Perth: the details

Who you’re buying from. ShipSprint is made by Quantuva Technologies Pvt. Ltd. in Hyderabad, India. There’s no office or local entity in Australia, and support is handled by email and in-app chat.

Time zones. IST is 2 hours 30 minutes behind Perth all year round. Our working day runs through your afternoon, so a question from the morning usually gets a reply the same working day, Indian time.

Billing. Seats are charged per user in Indian rupees through Razorpay; your bank converts the amount. Ask your accountant how Australian GST applies to a service bought from overseas.

Data protection. Campaign files, contact lists and audience data can carry personal information covered by the Privacy Act 1988 and the Australian Privacy Principles. Before uploading any, read the sub-processor list and the security overview and check them against your obligations and each client’s contract.