Project Management Software for Marketing Agencies in Adelaide

Three retainers, four and a half people

A lot of agencies run lean: a handful of permanent staff, a designer who works three days a week, a copywriter brought in for busy months. That works until three clients want something in the same week, and the person who has to say "not until Thursday" doesn't actually know who is free on Thursday.

The cost is rarely one disaster. It's the small amends done without a record, the urgent request that a second account manager also promised, the part-timer booked for a day they weren't working. By the end of the month, one retainer has quietly used far more hours than it pays for.

ShipSprint gives each client a board, puts every new brief through a shared triage inbox, and makes logging time a five-second step next to the task just finished. On Team and up, out-of-office and capacity planning show who is on leave and when the public holidays fall, so "who's free on Thursday" has an answer on screen.

Freelancers, part-timers and the summer break

When part of the team isn't in every day, "just ask across the desk" stops working. On ShipSprint a card's column is its status, and anyone stuck taps "I'm blocked" on their "my day" screen, which pulls in the right person with context attached. Nobody needs to call a meeting to find out where a job is.

The quietest weeks for the studio aren't always quiet for clients. The Christmas to late-January summer break and Easter are the periods that most affect an Australian studio's capacity, and public holidays differ by state, so a client in Melbourne or Sydney may be working on a day you're not. Capacity planning on Team and up counts approved leave and holidays, which makes it easier to agree realistic dates before the break rather than after it.

On Business, the agency owner gets a command center across every account and a Monday digest, which shows the client eating the week without asking each account manager.

What it doesn't do

ShipSprint doesn't manage leads, contacts or invoicing, and it isn't a social publishing tool. It handles delivery: who's doing what, by when, and how long it took. It also doesn't watch anyone. There are no screenshots, keystroke logs or activity tracking, and a reminder about a missing time log goes to the person who forgot, not the owner.

Using ShipSprint from Adelaide: the details

Who you're buying from. Quantuva Technologies Pvt. Ltd., based in Hyderabad, India. There's no office or local entity in Australia; support is by email and in-app chat.

Time zones. IST is 4 hours behind Adelaide in winter (July) and 5 hours behind during daylight saving (January). Support picks up during your afternoon, and a question is usually answered the same Indian working day, so set up a new client's board a day before the kickoff.

Billing. We bill per seat in Indian rupees through Razorpay, and your card issuer converts it to Australian dollars. Whether GST applies to a service bought from overseas, and how, is one for your accountant.

Data protection. Mailing lists and customer details you handle for clients may be personal information under the Privacy Act 1988 and the Australian Privacy Principles. Check the sub-processor list and the security overview against those rules and your client agreements before uploading any.