Project Management Software for Marketing Agencies in Edmonton

Pricing the next job from the last one

A lot of agency work is quoted as a fixed fee: a website refresh, an annual report, a campaign with a set number of assets. The quote is an estimate of hours, and whether the job makes money depends on how close that estimate was. Most agencies only find out afterwards, roughly, and the next quote is based on the same guess.

When the client is an institution or non-profit working from a budget set months ahead, there’s little room to go back for more. The overrun comes out of the agency’s margin.

ShipSprint gives each job its own project and board, and on Team and up, logging time takes about five seconds beside the task just finished. When the job closes, the hours are already broken down by task and person. The next time a similar brief arrives, you can quote from what the last one actually took instead of from memory.

Who’s free next week?

The other question behind every quote is whether the studio can actually take the work. The manager dashboard on Team and up shows what each person has on, and capacity planning counts approved leave, out-of-office and public holidays. In Canada, watch the Christmas to New Year period, when year-end jobs and time off collide, plus Canada Day on 1 July and Thanksgiving in October.

Designers and writers start the day on a “my day” screen with their own items, a one-tap time log and an “I’m blocked” button for when they’re waiting on client assets. Missed time entries trigger a reminder to the person, not their manager. ShipSprint has no screenshots, keystroke logging or activity tracking. On Business, scorecards draw on delivered work and logged hours, adjusted for approved leave, and each person sees their own.

What an Edmonton agency should know first

Who you’re buying from. ShipSprint is from Quantuva Technologies Pvt. Ltd., based in Hyderabad, India. There’s no office or local entity in Canada, and help comes through email and in-app chat.

Time zones. IST is 12 hours 30 minutes ahead of Edmonton in winter and 11 hours 30 minutes ahead in summer. Your evening is India’s morning, so a question sent at the end of your day usually has a reply by the next morning; support replies usually come the same working day, Indian time.

Billing. Seats are billed in Indian rupees through Razorpay, and your bank converts each charge to Canadian dollars. Your accountant can say how GST applies to software bought from a foreign company.

Data protection. Campaign lists and client contacts count as personal information under PIPEDA, and Alberta’s own private-sector privacy law may also apply. Before that data goes in, go through the sub-processor list and the security overview and compare them with those rules and your client contracts.