Project Management Software for Marketing Agencies in Birmingham
For Birmingham agencies whose retainers quietly run over because the small jobs never get logged. How ShipSprint tracks briefs, hours and capacity per client, and what to know before buying from an Indian vendor.
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Where retainer hours actually go
Agency margin rarely disappears on the big pieces of work. It goes on the extra round of amends, the quick resize for a trade show stand, the call that was meant to take ten minutes. Each is real time, each is easy to do and forget to log, and across a full client list the gap between hours worked and hours invoiced stops being small.
A client list that spans sectors makes it worse. An industrial client wants a formal sign-off trail; a professional firm wants every word checked; a younger brand wants it yesterday. The same account and studio staff switch between all three in a day, and the record of who asked for what gets left in email threads.
ShipSprint gives each client its own project and board, with WIP limits on each column. An account lead can see which client is taking more of the studio's week than its retainer pays for, before it turns into a difficult renewal meeting.
From brief to invoice without the Friday reconstruction
New briefs and change requests go into a triage inbox instead of one account manager's messages. Someone decides which client project each belongs to and who picks it up, so a request that arrives while its usual contact is on holiday still gets seen.
On Team and up, a designer or writer logs time in about five seconds next to the task they just finished. The hours sit on that client's project, so what an account cost last month is a figure you can look up before the client meeting. Reminders for a missing day go to the person, not their manager, which keeps logging a habit rather than a source of friction.
The built-in wiki holds each client's brand rules, approvals contacts and past decisions, with page history. When a client says "we agreed that in March", the page shows what was actually agreed, and any sentence on it can become a task.
What the studio and the account team get
Marketing templates for campaigns, content calendars and launch checklists, in agency vocabulary rather than engineering terms.
Each person opens to today's items, a one-tap time log and an "I'm blocked" button that brings in the account lead with the context attached.
On Team and up, capacity planning counts approved leave and out-of-office before you promise a client a turnaround.
On Business, the owner command center across every client and a Monday digest that lands already put together.
ShipSprint tracks delivery and capacity once work is won. Pipeline and contacts stay in whatever you use now.
Busy seasons and short weeks
Client deadlines don't move for UK bank holiday weekends, Easter or the gap between Christmas and New Year, but your studio's headcount does. Put approved leave into ShipSprint on Team and up and those weeks show up as reduced capacity when you plan, so a December campaign is scheduled around who is actually in.
No part of this monitors people. There are no screenshots, no keystroke logging and no activity tracking. Hours are what people log themselves, and on Business, scorecards are adjusted for leave and visible to the person they describe.
What a Birmingham agency should check first
Who you're buying from. Quantuva Technologies Pvt. Ltd., of Hyderabad, India, builds and runs ShipSprint. We have no office or local entity in the UK, and support comes by email and in-app chat.
Time zones. IST is 5 hours 30 minutes ahead of Birmingham in winter and 4 hours 30 minutes ahead in summer. Anything you send in the morning reaches us during the Indian afternoon, and answers usually come the same working day on Indian time.
Billing. Each seat is charged in Indian rupees through Razorpay, with your bank converting to pounds. How VAT is treated on a service bought from overseas is one for your accountant.
Data protection. Client contact details, campaign audiences and briefs can all count as personal data under the UK GDPR and the Data Protection Act 2018. Compare the sub-processor list and the security overview with your obligations and your client agreements before that data goes in.
Questions from Birmingham agencies
Yes. Each client is its own project, with its own board and WIP limits, so a sign-off-heavy account and a fast-turnaround one don't share a rhythm. Requests for all of them still come through one triage inbox.
No. ShipSprint doesn't manage pipeline, contacts or deals. It handles the delivery side: the board, the hours logged against each client, and whether the studio has room this week.
Team or Business. The Free plan covers core boards for up to 5 users and 2 projects, which is enough to try the workflow, but timesheets start on Team at ₹299 per user per month.
At ₹599 per user per month, or ₹6,499 per user per year: unlimited projects, the owner command center and Monday digest, scorecards, delivery forecasts, the workspace audit log, priority support and sign-in with Google or Microsoft. See the pricing page.
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