Project Management Software for Marketing Agencies in Sydney

When a campaign has four approvers

Agency work for large corporate clients, and especially for banks, insurers and other regulated businesses, rarely goes from draft to live in one step. The brand team reviews it, then legal or compliance, then a senior stakeholder who wasn’t in the brief. Each round produces feedback in a different format, and the agency has to keep track of which version is with whom.

That is where deadlines slip. A piece sits with compliance for a week, nobody on the agency side notices, and the media booking date arrives with the artwork still unapproved.

ShipSprint lets each client board carry the real approval path as columns: draft, internal review, client brand, client legal, approved. A job’s position shows exactly who has it. Per-column WIP limits make a pile-up visible, so an account manager can chase the approver before the date is at risk, not after.

Pricing the rounds you actually do

Amend rounds are where agency margin goes. A retainer scoped for two rounds of feedback can easily run to five, and if those hours aren’t recorded the agency has no evidence when it’s time to renegotiate. With time logged against each client’s tasks and timesheets built from those logs on Team and Business, the record exists, from the people who did the work, on the day they did it.

ShipSprint isn’t a CRM or an invoicing tool, and doesn’t try to be. It tracks delivery and hours, and your finance system bills from that.

It doesn’t monitor staff, either: no screenshots, no keystroke logging, no activity tracking. Scorecards on Business are leave-adjusted and visible to the person they describe.

Capacity planning on Team and up counts approved leave and out-of-office. Agency calendars in Australia are tested by the summer break from Christmas to late January, when client approvers are away as well, and by Easter. Public holidays differ by state, so a client’s Melbourne or Brisbane approver may be off on a day your Sydney studio is working.

Four things to know when buying from Sydney

Who you’re buying from. ShipSprint comes from Quantuva Technologies Pvt. Ltd., Hyderabad, India. There’s no office or local entity in Australia, and support works by email and in-app chat.

Time zones. IST is 5 hours 30 minutes behind Sydney while daylight saving is on and 4 hours 30 minutes behind in the cooler months. Our working day falls in your afternoon, and replies usually come the same working day, Indian time.

Billing. You’re billed per seat in Indian rupees through Razorpay, and the bank converts it. How Australian GST applies to a service supplied from overseas is for your accountant to confirm.

Data protection. Customer lists, competition entries and audience data are personal information under the Privacy Act 1988 and the Australian Privacy Principles, and corporate clients often add contract terms on vendors. Read the sub-processor list and the security overview and compare them with both before uploading.