Project Management Software for Marketing Agencies in Quebec City

Saying yes without knowing who will do it

In a small agency, the decision to take a new brief is usually made by the person furthest from the work. The account lead hears the request, knows the client matters, and says yes. The designer finds out on Monday that the week already had two launches in it.

ShipSprint makes capacity visible before the yes. On Team and up, capacity planning counts each person’s committed work along with approved leave and out-of-office, and the manager dashboard shows who is carrying which clients this week. Per-column WIP limits on each client’s board show where work is piling up, for example in “with client for approval”, before another job joins the queue.

New briefs arrive through a triage inbox rather than in a designer’s messages. Someone with the full picture decides the client, the owner and the date, and the request goes onto the board from there.

Knowing what each client really costs

Capacity and profitability are the same question asked at different times. On Team and up, logging time takes about five seconds, right next to the finished task, and lands on that client’s project automatically. Timesheets gather it by person and week, so at month end you can see which retainers used more hours than they pay for.

On Business, scorecards add a view of delivered work per person, adjusted for approved leave and visible to the person they describe, so a busy month for one designer doesn’t read as a slow one because they were away for a week. There are no screenshots, keystroke logs or activity tracking anywhere in ShipSprint; the numbers are what people log and deliver.

Client knowledge lives in the built-in wiki: brand rules, tone notes, the reasoning behind last year’s campaign. Page history keeps earlier versions, and any sentence can become a task.

Buying ShipSprint from Quebec City: four things to know

Who you’re buying from. ShipSprint is made by Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India. We have no office or local entity in Canada, and support is by email and in-app chat.

Time zones. IST is 10 hours 30 minutes ahead of Quebec City in winter and 9 hours 30 minutes ahead in summer. Support usually replies on the same Indian working day, so set up the workspace a week before you move live client work into it.

Billing. You’re billed per seat in Indian rupees via Razorpay, and your bank converts the amount to Canadian dollars. Ask your accountant how GST, HST or QST applies to a service bought from outside Canada.

Data protection. Agencies in Quebec are covered by PIPEDA and by Quebec’s Law 25. If your work touches client customer lists or audience data, check the sub-processor list and the security overview against your obligations and each client agreement first, and keep that data out of cards unless both line up.

Busy seasons and holidays

The weeks around Saint-Jean-Baptiste Day on 24 June and Canada Day on 1 July, Thanksgiving in October and Christmas to New Year all leave a production schedule with fewer working days than the calendar suggests. Capacity planning on Team and up includes those holidays and everyone’s approved leave, so the studio’s real availability is on screen when the next brief comes in.

If your clients expect French-language deliverables, each language version can be its own card with its own owner and review step.