Project Management Software for Marketing Agencies in Bengaluru

When the busiest weeks are also the emptiest

If your clients run festival campaigns, the weeks before Diwali, Dasara or Ugadi are the ones they want the most from you. They can also be the weeks your own team takes leave. Plan the first without the second and the work lands on whoever stayed back.

On Team and up, ShipSprint's capacity planning counts approved leave and out-of-office alongside the work. Before you agree a campaign date, you can see who's actually around that week. The same goes for Holi, and for regional festivals that colleagues from other states may celebrate, which differ from state to state. If the agency works some Saturdays, as some firms do, plan on the days you actually work.

Per-column WIP limits on each client's board do the rest. When "in production" is full, the next request waits instead of piling onto the one designer every client asks for.

Where a retainer's hours actually go

A retainer is priced as a block of hours and delivered as a stream of small jobs: another set of social creatives, a copy tweak, a quick resize for a marketplace listing. None of them feels worth recording at the time. Over a month, they add up to the difference between a profitable client and a loss.

On Team and up, logging time takes about five seconds, next to the task just finished, and a missed day prompts a reminder to the person who did the work, not to their manager. Each client's tasks sit in that client's project, so the timesheets show what each retainer really used.

Requests that come in on calls, by email or in a client's group chat go to a triage inbox, where an account manager decides whether they're in scope before anyone starts.

Using ShipSprint from Bengaluru: the practical details

Who you're buying from. Quantuva Technologies Pvt. Ltd. builds ShipSprint in Hyderabad and bills in rupees with GST-compliant invoices. Support is by email and in-app chat.

Time zones. Bengaluru keeps the same time as IST, so your working hours and ours line up; a question sent before a client meeting reaches us in the same working day.

Billing. Pay per seat through Razorpay. Listed prices exclude GST, which is shown on the invoice. Ask your accountant how to treat it for input tax credit.

Data protection. Agencies handle personal data in contact lists, lead forms and campaign reports, and in India that falls under the Digital Personal Data Protection Act, 2023. Check the sub-processor list and the security overview against your obligations and each client's contract before that material goes into a workspace.