Project Management Software for Marketing Agencies in Kuala Lumpur
For Kuala Lumpur agencies juggling several client accounts, where the busiest campaign periods can land on the same weeks the studio is short-staffed. How ShipSprint keeps briefs, capacity and billable hours in one place.
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Festive campaigns, festive leave
In Malaysia, the major festivals are often both a campaign moment for clients and a holiday for the people making the work. Hari Raya Aidilfitri, Chinese New Year and Deepavali each bring their own content, shoots and launch dates, and they're also the holidays that most reduce an agency's own capacity.
That creates a squeeze. Festive work for clients has to be finished before the holiday, while some of the studio is getting ready to take leave. If the plan for that period lives in a spreadsheet, the clash usually shows up a week before the deadline.
On Team and up, ShipSprint's capacity planning counts approved leave and out-of-office. A campaign calendar for Chinese New Year can be planned against the designers and copywriters who'll actually be available, and an account lead can see the crunch while there's still time to move a deadline or bring in help.
Where it helps day to day
The marketing templates use campaign words, not sprint jargon.
Client asks from email, chat and calls are logged into a triage inbox and assigned on purpose, so the same designer isn't promised to two clients for the same afternoon.
Each account has its own project. Per-column WIP limits show when a client's work in review or production has piled up.
On Team and up, the review call and the extra round of edits are logged in about five seconds and land against the right client.
When a campaign runs in more than one language, each version can be its own card with its own owner, so nothing ships with one translation missing.
Client guidelines, approvals and feedback kept with page history. Any line of feedback can be turned into a task.
Knowing which accounts pay their way
An agency's margin depends on knowing how much studio time each retainer really uses. Most of the leakage isn't the big jobs; it's the extra revision, the "quick" resize, the meeting that ran long. On Team and up, logging those takes about five seconds next to the task, and reminders for a missing day go to the person rather than to the agency head.
Timesheets collect the week per person, and because every task belongs to a client's project, the hours are already grouped by account. On Business, the owner command center shows every client in one view and a Monday digest arrives assembled.
None of it involves monitoring. ShipSprint has no screenshots, keystroke logging or activity tracking. It also isn't a CRM or an invoicing tool: pipeline and billing stay where they are.
Before a Kuala Lumpur agency signs up
Who you're buying from. Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India, builds ShipSprint. It has no office or local entity in Malaysia, and support is by email and in-app chat.
Time zones. IST is 2 hours 30 minutes behind Kuala Lumpur, all year. Your afternoons line up with the Indian working day, so that's the best time to send a setup question; replies usually come the same working day, Indian time.
Billing. Each seat is charged in Indian rupees through Razorpay, and your bank converts the charge to ringgit. Your accountant can tell you how service tax applies to software bought from abroad.
Data protection. Campaign data such as contest entries, customer lists and survey replies is personal data under Malaysia's Personal Data Protection Act 2010, and client contracts often say where it may go. Check the sub-processor list and the security overview against both before uploading any of it.
Questions from Kuala Lumpur agencies
Yes, on Team and up. Approved leave and out-of-office are part of capacity planning, so a campaign board for Hari Raya or Deepavali shows who's actually available.
No. It records the work and the hours. Use your invoicing tool for billing, with the timesheets as the source.
On Team, ₹299 per user per month, or ₹2,899 per user per year. Business is ₹599 per user per month if you want the command center and scorecards. The pricing page has a seat calculator.
No. Quantuva Technologies is based in Hyderabad, India, and works with customers remotely.
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