Project Management Software for SaaS Companies in Oslo

The roadmap, the backlog and the inbox

A subscription product is never finished, which means the queue of things to build is never empty. Requests come from customers through support, from sales after a demo, from the team's own ideas and from the last incident review. Each source has its own channel and its own sense of urgency.

What usually goes wrong is the hand-off. A request is acknowledged to a customer, mentioned on a roadmap slide, and then never becomes a ticket. Or it becomes three tickets, in three places, and engineering builds the one nobody asked about. Months later, support is still telling the customer it's "on the roadmap".

ShipSprint gives every incoming request one place to land: a triage inbox, where product decides what gets scheduled and what gets a polite no. Once something is on the board, it follows GitHub on Team and up. Branches move cards and merged pull requests close them, so support can see the real state of a fix without asking an engineer.

Release dates that come from velocity

Customers and the sales team both want to know when a feature ships. On Business, ShipSprint forecasts delivery from the team's measured velocity, recalculated each time a sprint closes. A release that's slipping shows up while there's still time to trim scope, rather than in the week it was due.

Specs live in the built-in wiki next to the work, with page history, and any sentence in a spec can become a task. When the spec changes, the history shows what changed and when, which helps the next time someone asks why a feature behaves the way it does.

For capacity, Team and up count approved leave and public holidays. In Norway, plan releases around Easter, the long July summer holiday and Christmas to New Year, when there are fewer people to ship a release and fewer to support it afterwards.

Using ShipSprint from Oslo: four things to know

Who you're buying from. Quantuva Technologies Pvt. Ltd., in Hyderabad, India, builds and sells ShipSprint. There's no office or local entity in Norway or the EEA. Support is by email and in-app chat.

Time zones. IST is 4 hours 30 minutes ahead of Oslo in winter and 3 hours 30 minutes ahead in summer. We usually reply the same working day, Indian time, so send migration or setup questions in your morning with screenshots or details attached.

Billing. Seats are charged per user in Indian rupees through Razorpay, and your bank converts to kroner. Your accountant can tell you how Norwegian VAT applies to a service bought from India.

Data protection. Norway is covered by the GDPR via the EEA Agreement. If your own customers send security questionnaires asking which vendors see their data, start with the sub-processor list and the security overview, and check them against your obligations and customer contracts before copying support tickets with personal data into the workspace.