Project Management Software for SaaS Companies in Manchester
For Manchester SaaS teams where the same few people handle support, ship fixes and answer customers about the roadmap. How ShipSprint connects those jobs, and what to check before buying from a vendor in India.
- 14-day full-access trial
- No card required
- 7-day refund on paid plans
Support, roadmap and fixes, done by the same people
In a subscription business of fifteen or twenty people, the engineer who fixes a bug is often the one who answered the customer's email about it. That's efficient until the bug reports start arriving faster than anyone can write them down. Then reports live in a support tool, a chat channel and somebody's notes, and the roadmap the team agreed last month quietly fills up with unplanned work nobody counted.
Two things go wrong. Customers who reported a problem don't hear when it's fixed, and the features on the roadmap slip without a clear reason anyone can point to.
ShipSprint gives incoming work one front door. Bug reports and feature requests go into a triage inbox, where product decides what each item is and where it goes: this sprint, the backlog, or a polite no. The sprint board then shows planned work and interruptions side by side, so a slipping feature has a visible cause.
A board that follows the repository
On Team and Business, ShipSprint connects to GitHub. Opening a branch moves the card, and merging the pull request closes it. Nobody has to remember to drag anything at the end of the day, and the board matches the code without a separate status meeting.
Per-column WIP limits keep the review column from silting up. When three pull requests are waiting for review, the board says so, and the next person to finish picks up a review instead of starting something new.
Developers who prefer to stay in their editor can use Claude Code, Cursor, Claude, ChatGPT or Antigravity over MCP on Team and up, to ask what's assigned to them or update a card. The assistant acts with that developer's own permissions and can't do anything they couldn't.
The rest of a SaaS company on the same plan
Specs written in the wiki, with page history. Any sentence in a spec can become a task, so the plan and the backlog don't drift.
Requests from customers go to triage rather than an engineer's direct messages, and get a clear decision.
Release announcements and launch checklists in marketing's own vocabulary, planned against the engineering board.
On Business, delivery forecasts recalculated from measured velocity as sprints close, plus the owner command center and a Monday digest.
Using ShipSprint from Manchester: what to check first
Who you're buying from. ShipSprint belongs to Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India. There's no office or local entity in the UK, and we help customers over email and in-app chat.
Time zones. IST is 5 hours 30 minutes ahead of Manchester in winter and 4 hours 30 minutes ahead in summer. Our replies normally land the same working day, Indian time, which suits a question sent in your morning better than one sent mid-afternoon.
Billing. Every seat is billed in Indian rupees through Razorpay, and your bank converts the charge to pounds. How UK VAT applies to a service bought from a supplier abroad is for your accountant to confirm.
Data protection. Your customers' data is covered by the UK GDPR and the Data Protection Act 2018, and enterprise customers may ask which vendors can see it. If bug reports you paste in contain customer details, read the sub-processor list and the security overview against those obligations and your customer contracts first.
Release dates and the UK holidays
A release promised for early January has Christmas to New Year in front of it, and one planned for spring may run into Easter and the bank holiday weekends. Capacity planning on Team and up counts approved leave and public holidays, so the sprint plan already knows who will be away before a date goes into an email to a customer.
Questions from Manchester SaaS teams
No. GitHub integration starts on Team at ₹299 per user per month. Free covers core boards for up to 5 users and 2 projects with no time limit.
No. Delivery forecasts, scorecards, the owner command center and the workspace audit log are Business features, at ₹599 per user per month or ₹6,499 per user per year.
Only what the person using them can see. On Business, every assistant action is also recorded in the workspace audit log.
No. Quantuva Technologies works from Hyderabad, India, and supports UK customers by email and in-app chat.
Start the 14-day trial of the full Business plan, with no card. It comes with a sample project, and you can connect your GitHub repository during the trial. If nobody upgrades, the workspace carries on under Free with nothing deleted. See the pricing page.
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- 14-day full-access trial
- Sample project included
- No card required
- 7-day refund on paid plans
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