Project Management Software for SaaS Companies in Reading

Your tools end up in your customer's security review

Selling software to larger organisations brings paperwork. The questionnaire asks how you control access, which vendors handle customer data, and whether you can show who changed what. Some of those questions are about your own tools, including the one where engineers paste bug reports that contain customer details.

It's easier to answer when the tool was chosen with that in mind. Here is what ShipSprint gives you to work with. Every workspace is an isolated tenant. Every user can turn on two-factor authentication. On Business, people can use sign-in with Google or Microsoft, so people sign in with the work accounts you already manage. The workspace audit log, also on Business, records who changed what, including actions taken through AI assistants. A full JSON export is available on every plan.

That won't answer every question in a questionnaire, but it means the project tool isn't the weak spot in it.

A roadmap date in the contract

Larger customers sometimes want a feature committed before they sign, and the date can end up in an order form. From then on, a slip is a commercial problem as well as an engineering one.

On Business, delivery forecasts are recalculated from the team's measured velocity as each sprint closes. If a committed feature is drifting, the forecast shows it while there's still room to cut scope or talk to the customer, not in the week it was due. The owner command center and Monday digest put those dates in front of leadership without a separate status report.

On Team and up, GitHub keeps the board accurate: branches move cards and merged pull requests close them. Capacity planning counts approved leave and public holidays, so a commitment made in November accounts for Christmas to New Year, and one made in spring accounts for Easter and the bank holiday weekends.

Using ShipSprint from Reading: for your vendor file

Who you're buying from. Your supplier is Quantuva Technologies Pvt. Ltd., Hyderabad, India. There is no office or local entity in the UK. Support is by email and in-app chat, with priority support on Business.

Time zones. IST is 5 hours 30 minutes ahead of Reading in winter and 4 hours 30 minutes ahead in summer. Replies usually come the same working day, Indian time, which in practice means your morning questions are answered during your day.

Billing. Seats are invoiced in Indian rupees through Razorpay; your bank converts to sterling. Ask your accountant how VAT applies to a service purchased from outside the UK.

Data protection. As a UK company you process personal data under the UK GDPR and the Data Protection Act 2018, and your customers may restrict which sub-processors can see their data. Compare our sub-processor list and security overview with your obligations and customer contracts before copying customer data into tickets.