Project Management Software for IT Companies in Reading
For Reading IT consultancies and services firms whose engineers divide their week between several clients, often on site. How ShipSprint keeps each person's allocation, hours and holidays straight, and what to check before buying from India.
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Three days at one client, two at another
Consultancies sell people's time in slices. An engineer might be booked three days a week on one client's infrastructure work and two on another's application support, with the odd day of internal work in between. The plan lives in a resourcing spreadsheet; the reality lives in each engineer's calendar; and the two only meet at month end when timesheets go out.
That gap causes the familiar problems. A client billed for three days per week gets two and a half because an urgent job elsewhere took over. Another gets more than they're paying for because nobody noticed. And when someone takes a week of leave, two clients find out at the same time.
ShipSprint ties the hours to the work. Each client is its own project, every task belongs to one, and on Team and up an engineer logs time in about five seconds beside the task just finished. Timesheets then show, per person and per client, what was actually delivered this week, while there's still time to rebalance next week.
Seeing allocation and reality together
On Team and up, capacity planning counts approved leave and out-of-office, so both clients' plans reflect an engineer's week off before it starts.
The manager dashboard shows who is overcommitted across accounts and who has room for the next booking.
A client asking an engineer directly for extra work becomes a triage inbox item, so it can be scoped and priced, not just absorbed.
The owner command center puts every client on one screen, with a Monday digest assembled automatically.
A working day spent at someone else's desk
An engineer on a client site has little time for the consultancy's own tools. The “my day” screen keeps it short: today's items across all their clients, a one-tap time log, and an “I'm blocked” button that brings in a colleague back at base with the task's context. Status is where a card sits on its board, so nobody needs to write an end-of-day report.
Many client organisations ask contractors how they control access to client information. On every plan, each workspace is an isolated tenant and every user can turn on two-factor authentication. On Business, people can use sign-in with Google or Microsoft, and the workspace audit log records who changed what, including actions taken through AI assistants.
On Business, scorecards for each engineer are adjusted for approved leave and visible to that engineer. Nothing in ShipSprint takes screenshots, logs keystrokes or tracks activity, which is worth saying to staff who already work under a client's own monitoring rules.
Using ShipSprint from Reading: four practical points
Who you're buying from. ShipSprint is sold by Quantuva Technologies Pvt. Ltd. of Hyderabad, India. We have no office or local entity in the UK, and support is by email and in-app chat.
Time zones. IST is 5 hours 30 minutes ahead of Reading in winter and 4 hours 30 minutes ahead in summer. Replies usually come within the same working day, Indian time, so raise questions in your morning if you want an answer before your engineers leave site.
Billing. Each seat is billed in Indian rupees via Razorpay, and your bank converts the charge to sterling. VAT on a service supplied from abroad is a matter for your accountant.
Data protection. Client staff names, system details and support notes can be personal data under the UK GDPR and the Data Protection Act 2018. Check the sub-processor list and the security overview against your obligations and the data clauses in each client contract before recording client information.
The bank holiday weekends, Easter, and Christmas to New Year go into capacity as public holidays on Team and up, alongside approved leave.
Questions from Reading IT companies
Timesheets on Team and Business collect each person's hours by project, so the figures for each client are ready. How you format them for an invoice is up to you; the full workspace also exports as JSON.
No. Time tracking and timesheets start on Team. Free is core boards for up to 5 users and 2 projects.
No. Your contract is with Quantuva Technologies Pvt. Ltd. in India.
Business, at ₹599 per user per month or ₹6,499 per user per year, along with sign-in with Google or Microsoft and priority support.
Yes. A paid charge is refunded in full within 7 days, and an unpaid workspace drops to Free with nothing deleted. See the pricing page.
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