Project Management Software for Marketing Agencies in Kochi

What did we promise this client this month?

Most retainers are a list: so many social posts, a newsletter, a set of ad creatives, a monthly report. The list is clear when the contract is signed. By the middle of the month it's less clear: a few posts were swapped for a reel, the newsletter slipped, an extra banner was added as a favour. Come month end, the account lead has to work out from chat history whether the client got what they paid for.

ShipSprint gives each client a project, and each month's deliverables a checklist on that client's board, built from the marketing templates. Every item has an owner and a date. Swaps and extras go in as cards of their own, so the month's record shows what was promised, what was delivered and what was added.

New asks from the client go into a triage inbox. The account lead decides whether each one is part of this month's retainer, an extra to quote, or next month's work, before it reaches the studio.

Is this retainer worth renewing at this price?

A retainer can deliver everything on its list and still lose money if each item takes twice the hours assumed. The people doing the work log time in about five seconds, beside the deliverable they just finished. Over a few months, Team's timesheets per client show which retainers consistently take more studio time than they pay for, which is exactly the evidence you need when the renewal is negotiated.

Reminders about missing entries go to the person who forgot first, privately. And nothing records screens, keystrokes or activity; the hours are the ones people log themselves.

Planning Onam month

Onam, usually in August or September, is Kerala's big regional festival. If your clients run Onam campaigns, the agency's busiest weeks may also be when its own people want leave. Capacity planning on Team and up counts leave and out-of-office, so when people enter Onam as time off, that month's deliverables are planned against the people who'll be working. The same goes for Diwali and Holi, and for regional festivals that colleagues from other states observe, which vary from state to state. If you work some Saturdays, count those days.

Client brand notes, tone guidelines and past campaign results belong in the built-in wiki with page history, so whoever covers an account during someone's leave starts from what's already agreed.

Using ShipSprint from Kochi: four things to check

Who you're buying from. Quantuva Technologies Pvt. Ltd. makes ShipSprint in Hyderabad and bills in rupees with GST-compliant invoices. Support runs by email and in-app help.

Time zones. Support keeps IST hours, like you, and replies on the same working day in most cases.

Billing. Razorpay charges each seat in rupees. Prices exclude GST, which the invoice shows; a valid GSTIN usually lets you claim input-tax credit. Your accountant can confirm.

Data protection. Lead forms, audience lists and contest entries are personal data under the Digital Personal Data Protection Act, 2023, and client contracts may add requirements. Check the sub-processor list and the security overview against both before such data goes in.