Project Management Software for IT Companies in Pune

From the bench to a billable account

Services firms grow by moving people onto client work: a batch of graduate engineers after training, an experienced hire from another firm, someone rotated off a project that has ended. Each one joins an account that already has its own history, access rules, quirks and unwritten conventions.

The first weeks are where margin is lost. The new engineer asks the same questions the last one asked, waits days for access, and does work that has to be redone because nobody told them how this client likes things done. Senior people spend their time answering instead of delivering, and the client notices both.

ShipSprint gives each client account its own project and board, with wiki pages beside them. The account's runbook lives there: environments, access steps, coding conventions, who to call on the client's side, what went wrong last time. Pages keep their history, so the runbook shows when it was last updated and by whom, and any sentence can become a task, such as "request VPN access for the new joiner".

A first week with a list

Onboarding onto an account is a checklist, and ShipSprint's HR templates include onboarding checklists that sit beside the client board. Each step has an owner: access requested, codebase walkthrough done, first small ticket assigned, first review completed. The delivery lead can see who is stuck at which step without asking.

A new engineer works from a "my day" screen with only today's items, which is easier than staring at a client board of two hundred cards. When they're waiting on access or don't understand a requirement, the "I'm blocked" button pulls in the right person with the card's context attached, and the wait is recorded rather than suffered in silence.

Per-column WIP limits protect the senior engineers who review new joiners' work. When the review column is full, the board shows it, and the lead can decide whether to slow intake or add a reviewer.

Holidays on both sides of the contract

Ganesh Chaturthi, usually in August or September, is the big regional festival in Pune, and Diwali and Holi follow their own dates. Engineers who have moved from other states may observe their own regional festivals too. On Team and up, approved leave and public holidays count towards capacity, so you can see in advance when an account will be short and plan cover, perhaps with a newer engineer who has finished onboarding.

Clients abroad keep their own calendars, so mark their holiday weeks as well. If your firm works some Saturdays, plan with those days included. And at no point does any of this involve monitoring: ShipSprint has no screenshots, keystroke logging or activity tracking, and reminders about missing hours go to the engineer, not the manager.

Before a Pune IT firm signs up

Who you're buying from. Quantuva Technologies Pvt. Ltd. builds ShipSprint in Hyderabad and bills in rupees with GST-compliant invoices. Support runs by email and in-app chat.

Time zones. There's no gap: support works IST hours and usually replies the same working day.

Billing. Each seat is billed per user in rupees through Razorpay. Prices exclude GST, which the invoice shows; a valid GSTIN lets you claim input-tax credit. Confirm with your accountant.

Data protection. Client data in tickets and runbooks may include personal data under the Digital Personal Data Protection Act, 2023, and client contracts often go further. Check the sub-processor list and the security overview against both, and keep credentials out of wiki pages.