Project Management Software for Marketing Agencies in Jeddah

The month-end report nobody wants to write

A retainer client wants to know what they got for their money. At the end of each month someone in the agency scrolls back through email, chat and the shared drive to reconstruct what was delivered, and the report ends up a list of whatever people remembered. The small jobs, which are often most of the work, disappear.

That matters at renewal. A client who can't see the work assumes there wasn't much of it, and an agency that can't count its own hours can't tell whether the retainer is priced right.

ShipSprint builds that record as the work happens. Each client has a project and board. Every request, however small, goes through the triage inbox and becomes a card, so it exists somewhere other than a chat thread. When the card is done, it's done on the client's board, and at month end the list of completed work is already there.

Hours that add up to a price

On Team and Business, designers, writers and account managers log time in about five seconds next to the task they just finished. A forgotten day prompts that person, not their manager. Timesheets gather the week by person, and because every task sits on a client's board, the hours are already split by client.

Put the two together, the delivered cards and the logged hours, and an agency can see which retainers are over-serviced and which are fine. That's the conversation to have with a client before renewal, not after.

On Business, scorecards draw on delivered work and logged hours, are adjusted for approved leave, and are visible to the person they describe. ShipSprint takes no screenshots and tracks no activity. Business also adds the owner command center, a Monday digest across every client, and delivery forecasts for longer projects.

Ramadan, Eid and the content calendar

In Saudi Arabia, Ramadan often brings shorter working hours, and the Eid al-Fitr and Eid al-Adha holidays close the studio for several days. Seasonal content for clients often has to be ready before those dates, which is exactly when the team has least time. Both holidays move about eleven days earlier each year, so last year's calendar is a poor guide.

Capacity planning on Team and up counts approved leave, out-of-office and public holidays, so content due just before Eid is planned against the hours the team really has. When work stalls waiting on client approval, the "I'm blocked" button on the my-day screen brings in the account manager with the context attached.

Using ShipSprint from Jeddah: the practical points

Who you're buying from. ShipSprint is a product of Quantuva Technologies Pvt. Ltd., based in Hyderabad, India. There's no office or local entity in Saudi Arabia, and we support customers by email and in-app chat.

Time zones. IST is 2 hours 30 minutes ahead of Jeddah throughout the year, so most of your working day overlaps ours. Replies usually arrive the same Indian working day.

Billing. We charge per seat in Indian rupees through Razorpay, and your bank converts it to riyals. Ask your accountant how Saudi VAT applies to a service bought from outside the Kingdom.

Data protection. Customer lists and campaign sign-ups are personal data under the PDPL. Read the sub-processor list and the security overview against your obligations and each client's contract before uploading them.