Project Management Software for Marketing Agencies in Bangkok

Retainers and campaigns pulling on the same people

An agency’s month usually has two kinds of work. Retainers bring a predictable stream of posts, ads and reports. Campaigns arrive in bursts, often with a launch date already fixed, and need the same designers and copywriters for a few intense weeks.

When both live in a shared spreadsheet and a set of client chat groups, the campaign always wins. The retainer work slips by a day here and there, nobody logs the extra hours, and at the end of the quarter the retainer turns out to have cost more than it earned.

ShipSprint gives each client its own board, so retainer deliverables and campaign tasks sit side by side. Per-column WIP limits show when design or review is already at capacity, before an account manager says yes to one more urgent request.

Knowing what each client actually costs

The hours that disappear in an agency are rarely the design hours. They are the extra revision round, the call that ran long, the evening spent resizing assets for a new placement. On Team and up, logging any of those takes about five seconds, right next to the task, and the time is already linked to the right client.

Weekly timesheets collect each person’s entries. If someone misses a day, ShipSprint reminds them directly. Their manager isn’t copied, which keeps the habit about accuracy rather than surveillance. There are no screenshots, keystroke logs or activity tracking in the product.

Over a few months, those numbers tell you which retainers are priced well and which need a conversation at renewal. On Business, scorecards add delivered work per person, adjusted for approved leave and visible to the person they describe.

Planning around Songkran

Songkran in mid-April and the New Year holidays are the periods that most affect an agency’s capacity in Thailand. They can also be campaign moments for clients, which means the work has to be finished before your own team breaks, not during it.

Capacity planning on Team and up counts approved leave and public holidays, so the content calendar for April can be checked against who is actually in. Build the Songkran campaign schedule backwards from the last working day before the break, and leave room for a final client revision.

On Business, delivery forecasts from the team’s measured pace show whether a fixed-date campaign is on track as work closes, which gives you time to move people across from retainer work before the holiday rather than after.

What a Bangkok agency should know before buying

Who you’re buying from. ShipSprint is sold by Quantuva Technologies Pvt. Ltd., Hyderabad, India. It has no office or local entity in Thailand; support is through email and in-app chat.

Time zones. IST is 1 hour 30 minutes behind Bangkok year-round. Our working day starts during your morning and runs into your evening, so most questions get a reply the same working day.

Billing. You pay per seat in Indian rupees through Razorpay, and the bank converts it to baht. Ask your accountant how Thai VAT applies to a service purchased from abroad.

Data protection. Lead lists, contest entries and customer data from clients fall under Thailand’s Personal Data Protection Act. Check the sub-processor list and the security overview against the Act and each client’s data terms before attaching any of it to a task.