Project Management Software for Marketing Agencies in London

The weekly resourcing puzzle

In an agency with a dozen live accounts, someone spends Monday morning working out who can do what this week. A new brief has come in, one client has moved a deadline forward, a pitch needs three people for two days, and a senior designer is on holiday from Wednesday. The answer usually comes from a spreadsheet, a few conversations and a lot of memory.

ShipSprint gives that person a better starting point. On Team and up, capacity planning counts approved leave, out-of-office and public holidays, and the manager dashboard shows what everyone is already carrying across accounts. Each client has its own project and board, so the work behind those numbers is visible too.

New briefs go into a triage inbox rather than straight to whoever the client emailed. They're scoped and assigned once the resourcing picture is clear, instead of being started on goodwill and discovered later.

Pitches are work too

New business is where agency hours most often go unrecorded. A pitch is treated as nobody's client, so nobody logs time against it, and the true cost of winning work is invisible. Give pitches their own project and the hours show up like any other job.

On Team and up, logging takes about five seconds next to the task that's just been done, and reminders for missed days go to the person, not to their line manager. Timesheets then show where the agency's time actually went: billable client work, pitches, and internal jobs such as the agency's own marketing.

There's no monitoring behind any of it. ShipSprint takes no screenshots, logs no keystrokes and tracks no activity, so the numbers come from what people record.

Busy periods and bank holidays

Campaign calendars rarely make allowances for the agency's own calendar. Before agreeing launch dates, check them against the bank holiday weekends, Easter and Christmas to New Year, when both your team and the client's approvers are likely to be thinner. Capacity planning on Team and up counts those days, so the resourcing view reflects them.

On Team and up, people can also ask the workspace directly through Claude or ChatGPT over MCP, for example which client jobs are blocked this week, and get an answer within their own permissions.

London agencies: what to know first

Who you're buying from. ShipSprint is made by Quantuva Technologies Pvt. Ltd., Hyderabad, India. There's no office or local entity in the UK; support is by email and in-app chat.

Time zones. IST is 5 hours 30 minutes ahead of London in winter and 4 hours 30 minutes ahead in summer. Replies usually arrive the same working day, Indian time, so a question raised on Monday morning should be answered while you're still resourcing the week.

Billing. Seats are charged in Indian rupees via Razorpay, with your bank converting to pounds. How VAT applies to a service from outside the UK is a point for your accountant.

Data protection. Client customer data is covered by the UK GDPR and the Data Protection Act 2018, and agency contracts often restrict which suppliers can see it. Check the sub-processor list and the security overview against your obligations and each client agreement.