Project Management Software for Marketing Agencies in Copenhagen

One designer, five clients, no single view

In a small or mid-sized agency, the creative team is shared. A designer spends Monday on one client's social assets, Tuesday on another's packaging, and is pulled into a pitch on Wednesday. Each account manager sees only their own client's work, so each one assumes the designer has room. By Thursday, the designer has three "urgent" requests and no one person who decided the order.

ShipSprint puts every client in its own project, but the people sit across all of them. On Team and up, the manager dashboard shows what each person is working on across every account, and capacity planning counts their leave and out-of-office. When a new brief arrives, it goes to the triage inbox, and whoever runs traffic can see whether the designer actually has space before assigning it.

Per-column WIP limits make the same point on the board itself. If "in design" is over its limit, the board shows it, and the team can hold a new job instead of quietly pushing three others back.

Feedback rounds that don't multiply unseen

Most agency overruns come from revisions rather than the first draft. The quote allowed two rounds of feedback; the client sent four, each in a different email, and some comments contradicted others. By the time anyone counts, the job has used twice the hours.

In ShipSprint, the brief and each round of feedback can live on a page in the built-in wiki, with page history, and typing a task’s issue key on that page links the two. That gives you a visible list of what was asked in each round, which makes "this is the fifth round, shall we talk about scope?" a simple conversation backed by the record.

Logging time takes about five seconds next to the task just finished, so the hours for round three are recorded against round three. On Team, timesheets collect them per person and per client.

Before the long summer holiday

Capacity planning on Team and up counts leave, and the holidays people book as out-of-office. In Denmark, the long summer holiday in July is when the studio is thinnest, and Easter and Christmas to New Year matter as well. Autumn campaigns are often produced over the summer, so map who is away in July before you agree the delivery dates with clients in May or June.

The same applies before Christmas: if a client wants a December campaign, the real production deadline is the week before your team breaks up.

Using ShipSprint from Copenhagen: what to check

Who you're buying from. The vendor is Quantuva Technologies Pvt. Ltd. of Hyderabad, India. There's no office or local entity in Denmark, and the support team works by email and in-app help.

Time zones. IST is 4 hours 30 minutes ahead of Copenhagen in winter and 3 hours 30 minutes ahead in summer. Questions sent during your morning usually get an answer the same working day, Indian time, so raise anything you need before a big campaign starts rather than on the day.

Billing. You pay per seat in Indian rupees through Razorpay, and your bank converts it. How Danish VAT applies to a service from a non-EU supplier is something your accountant can confirm.

Data protection. Campaign work can involve a client's customer data, and that's covered by GDPR and by your agreement with the client. Read the sub-processor list and the security overview against both, and keep customer lists out of tasks unless you're sure you're allowed to store them there.