Project Management Software for Marketing Agencies in Berlin

Retainers are sold in hours and delivered in fragments

An agency sells a retainer as a monthly block of hours, then delivers it as dozens of small jobs: a round of copy changes, a resized banner set, a call about next month's newsletter that ran long. Each one is quick to do and easy to forget to record. At the end of the month the logged hours come in below the hours actually spent, and the difference comes out of margin.

The second leak is intake. Requests arrive by email, in a client's chat channel or at the end of a meeting, and they stay with whoever happened to receive them. Unless someone moves them somewhere shared, the team plans its week without them and discovers them on Thursday.

ShipSprint gives each client its own project and board. New requests wait in a triage inbox until someone assigns them, and on Team and up, logging time is a five-second step next to the task just finished.

One creative team, five clients, the same week

The person most likely to be overloaded in an agency is the one every client wants: the senior designer, or the copywriter who knows the brand best. Per-column WIP limits make that visible on each client's board. When "in production" is full, the next request waits in line instead of landing on the same desk as everything else.

Everyone starts the day on a "my day" screen with today's items and a one-tap time log. When work stalls because a client hasn't sent the assets or signed off a draft, an "I'm blocked" button pulls in the account lead with the task attached, so the chase starts that morning, not at the deadline.

Reminders about missing time go to the person who did the work, never to their manager. People fill the gap themselves, and the hours against each retainer stay close to what was really spent.

Holidays, leave and campaign dates

Capacity planning on Team and up counts approved leave, so a launch isn't scheduled for a week when half the studio is away. German capacity drops at predictable points: Easter, Christmas to New Year, and the school summer holidays, which fall at different times in different states, as do some regional public holidays. Berlin adds International Women's Day on 8 March. A freelancer or client in another state may be working to a different calendar from the Berlin team, which is worth checking before a deadline is agreed.

Using ShipSprint from Berlin: the practical details

Who you're buying from. Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India, builds and sells ShipSprint. There's no office or local entity in Germany. Support is handled by email and in-app chat.

Time zones. IST is 4 hours 30 minutes ahead of Berlin in winter and 3 hours 30 minutes ahead in summer. Send a question before lunch in Berlin and it reaches us during the Indian working afternoon.

Billing. You pay per seat in Indian rupees through Razorpay, and your bank handles the conversion to euros. Ask your accountant how VAT applies when an agency buys a service from outside the EU.

Data protection. Agencies in Germany work under the EU General Data Protection Regulation (GDPR), and client briefs can carry personal data, such as campaign contact lists. Check the sub-processor list and the security overview against your own obligations and each client's contract before that kind of material goes into a workspace.