Project Management Software for Marketing Agencies in Jakarta
For Jakarta agencies running several retainers with one creative team, where the hours go unlogged and a new brief lands on people already at capacity. What ShipSprint changes, and what to check before buying from India.
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The retainer that quietly costs more than it pays
Agency margins are decided by hours nobody writes down. An account manager on five clients doesn't log the ten-minute call, the quick revision or the late-night resize, because there's never a natural moment to stop and do it. By the end of the month, the retainer that looks healthy on paper has used far more of the studio than anyone priced in.
The second leak is capacity. When status lives in group chats and a shared spreadsheet, nobody can say whether the design team has room this week, so a new brief is accepted on the assumption that it does. The overload shows up later as missed deadlines on another client's work.
ShipSprint puts each client on its own board with per-column WIP limits, so a full "In design" column is visible before the next brief is promised. On Team and up, the time log sits next to the task someone has just finished and takes about five seconds, so the hours are recorded while the work is still fresh.
From brief to approved artwork
The marketing templates speak in campaigns, briefs and approvals rather than sprints and tickets, on the same subscription as everyone else.
New requests from every client land in a triage inbox rather than scattered chat threads, and someone decides who takes each one, so nothing is promised twice.
Draft, internal review, client review and approved can be columns on the board, so "where is the Lebaran banner?" has a one-glance answer.
Launch dates, content deadlines and posting schedules run on their own board, visible next to the rest of the month's delivery.
Each client's tone, logo rules and past feedback sit in the built-in wiki with page history. Any line of client feedback can be turned straight into a task.
ShipSprint tracks delivery and hours, not sales pipeline or invoicing. Keep those in the tools you already use.
Ramadan campaigns and your own leave, in the same weeks
In Indonesia, the weeks that strain an agency's capacity most are Ramadan and Eid al-Fitr (Lebaran), when collective leave days lengthen the break, followed by Christmas to New Year. If your clients run campaigns around Ramadan and Lebaran, that workload lands right before and during the weeks your own team is away.
Capacity planning on Team and up counts approved leave, out-of-office and public holidays, so a studio lead can see weeks ahead how many designers and copywriters will actually be available, and agree delivery dates with clients on that basis. The manager dashboard shows the same picture across every account.
None of this comes from monitoring. There are no screenshots, no keystroke logging and no activity tracking, only the hours people log and the work they deliver. On Business, scorecards are adjusted for approved leave and visible to the person they describe.
Using ShipSprint from a Jakarta agency: the practical points
Who you're buying from. Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India, builds and sells ShipSprint. There's no office or local entity in Indonesia, and support is by email and in-app chat.
Time zones. IST is 1 hour 30 minutes behind Jakarta throughout the year. Indian support hours begin in your late morning and continue into your evening, so a question sent in the morning will usually be answered that same working day.
Billing. You pay per seat in Indian rupees through Razorpay, and your bank converts the amount to rupiah. Whether Indonesian VAT applies to a service bought from abroad, and how, is for your accountant to confirm.
Data protection. Client campaign data that includes customer lists or contact details falls under Indonesia's Personal Data Protection Law (Law No. 27 of 2022). Compare the sub-processor list and the security overview with your own obligations and each client's contract before that data goes into a task.
Questions from Jakarta agencies
Yes, on Team and up. Time is logged against a task, and each client's work sits in its own project, so the hours are already grouped by client. Timesheets collect each person's week.
No. ShipSprint records the work and the hours; invoicing stays in your accounting software. Timesheets on Team and up give you the hours to bill from.
Not for planning and tracking it. The marketing templates include content calendars and launch checklists on the same plan. Publishing itself happens in your social and ad tools.
On Team, ₹299 per user per month, or ₹2,899 per user per year. Business is ₹599 per user per month and adds the owner command center, forecasts and scorecards. The pricing page has a seat calculator.
No. We're based in Hyderabad, India, and work with Indonesian agencies remotely.
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