Project Management Software for IT Companies in Geneva

Every client signed a different kind of contract

An IT services firm can be running a fixed-scope project won through a tender, an hourly support agreement and a multi-year managed service, all at once and for very different organisations. Each one reports differently. The tendered project is judged on milestones, the support agreement on hours, the managed service on whether anything went wrong.

Running those out of one shared ticket queue means the loudest client gets the bench and nobody can say, without a spreadsheet, how much of a fixed budget has been spent. Running them out of three different tools means nobody sees the whole picture.

ShipSprint gives each engagement its own project and board, in one workspace. Per-column WIP limits on each board show when a client's queue is full. New requests from every client go into a triage inbox, where someone checks the contract before deciding whether the work is in scope, which board it belongs on and who takes it.

Hours per contract, recorded as the work happens

On Team and up, an engineer logs time in about five seconds beside the task just closed, and the hours land on that client's project. Timesheets collect each person's week, already split by engagement, so the hourly client's invoice and the fixed-price project's burn are both visible without a month-end reconciliation. If a day is missing, the reminder goes to the engineer, not to their manager.

On the fixed-scope work, Business adds delivery forecasts recalculated from measured velocity as each sprint closes. A milestone that won't hold shows up weeks ahead, which is the time to raise a change request rather than absorb the overrun.

There's no monitoring behind any of this: no screenshots, no keystroke logging, no activity tracking. Hours are what people log themselves.

Handover at the end of a contract

Tendered contracts end, and sometimes the next term goes to another supplier. Being able to hand over a clean record is part of doing the job well. The full workspace exports as JSON on every plan, and the wiki's page history shows how decisions were reached, not just where they ended up.

Plan cover the same way you plan delivery. Capacity planning on Team and up counts approved leave and public holidays. In Switzerland the periods to watch are Christmas to New Year and Easter, and cantonal holidays mean a client in another canton may be working on a day you're closed, or the reverse.

Before a Geneva IT firm signs up

Who you're buying from. Quantuva Technologies Pvt. Ltd., based in Hyderabad, India, builds and runs ShipSprint. We have no office or local entity in Switzerland, and support is by email and in-app chat.

Time zones. IST is 4 hours 30 minutes ahead of Geneva in winter and 3 hours 30 minutes ahead in summer. Raise questions in your morning and you'll usually have an answer the same working day, Indian time.

Billing. Each seat is billed per user in Indian rupees through Razorpay, and your bank converts the amount to francs. Your accountant can say how Swiss VAT applies to a service bought from outside Switzerland.

Data protection. You handle client data under the FADP, and clients with EU operations may also bring GDPR terms into the contract. Before a client's personal data goes into a ticket, compare the sub-processor list and the security overview with your obligations and each client agreement.