Project Management Software for SaaS Companies in Bogotá

Never ship on the Friday before a holiday Monday

A subscription product doesn't take holidays. Customers log in on Colombian long weekends, and if any of them are in other countries, those Mondays are ordinary working days for them. A release that goes out on the Friday before a holiday Monday and breaks something waits until Tuesday for the people who know the code best.

It's an easy rule to learn the hard way. The better approach is a release calendar built from the real working year: holiday Mondays, Holy Week and the Christmas season marked from the start, with releases placed where the team will be around to support them.

On Team and up, ShipSprint's capacity planning counts public holidays and approved leave, so a sprint that includes a long weekend is planned with fewer days in it, and the release at the end of it lands on a day when people are at work.

Dates you can stand behind

Customers, and the people selling to them, ask when a feature will arrive. On Business, ShipSprint recalculates delivery forecasts from the team's measured velocity each time a sprint closes. A feature that's slipping shows it weeks early, including the effect of a December shortened by the Christmas season, so the date given to a customer can be corrected before it's missed.

On Team and up, the engineering board follows GitHub: a branch moves its card, and a merged pull request closes it. The status customer success sees is the status of the code.

Feature requests and bug reports from customers come into a triage inbox, where product decides what's scheduled. The spec goes in the built-in wiki, with page history, and any sentence in it can become a task.

Small details that matter as you grow

Time logging on Team takes about five seconds next to the task just finished, with reminders sent to the person, not their manager. There are no screenshots, keystroke logs or activity tracking. Scorecards on Business are leave-adjusted and visible to the person they describe.

On Business, the workspace audit log records what people and AI assistants did, and staff can sign in with Google or Microsoft. Every workspace is an isolated tenant, every user can use two-factor authentication, and the whole workspace exports as JSON on every plan.

Using ShipSprint from Bogotá: four things to know

The company behind it. ShipSprint is built by Quantuva Technologies Pvt. Ltd., based in Hyderabad, India. There's no office or local entity in Colombia, and support is by email and in-app chat (priority support on Business).

Time zones. IST is 10 hours 30 minutes ahead of Bogotá with no seasonal change. Replies usually arrive the same Indian working day, which is overnight for you, so plan a migration from another tool so that nothing in a release depends on a quick answer from us.

Billing. Seats are charged in Indian rupees through Razorpay, and your bank converts to Colombian pesos. Ask your accountant how IVA applies to a service bought from a provider outside Colombia.

Your customers' data. Support tickets copied into cards can carry customers' personal data, which Law 1581 of 2012 covers. Review the sub-processor list and the security overview against your obligations and customer contracts before you do.