Project Management Software for SaaS Companies in Dublin

Every tool you add ends up in a customer's questionnaire

Selling software to European businesses means answering for your own suppliers. Sooner or later a customer's procurement team asks which vendors handle their data, and the project tool where support pastes bug reports is one of them. A vendor that can't say who its sub-processors are turns a routine renewal into a delay.

ShipSprint publishes its sub-processor list and a security overview you can point to. Every workspace is an isolated tenant, every user can turn on two-factor authentication, and the full workspace can be exported as JSON on every plan. On Business, there's also a workspace audit log and sign-in with Google or Microsoft.

That covers the questions about the tool. The rest of this page is about the work it holds.

Release dates sales can repeat to a customer

In a subscription business, roadmap dates leak into renewals. A customer is told a feature is coming "next quarter", and that becomes a commitment engineering never formally made. The roadmap slide, the board and the customer success notes drift apart, and the customer is the last to hear that the date moved.

On Team and up, the engineering board follows GitHub: branches move cards and merged pull requests close them. On Business, delivery forecasts are recalculated from measured velocity whenever a sprint closes, so a slipping release shows up weeks early, while there's still time to cut scope or talk to the customer first.

Feature requests from support and sales go into a triage inbox, where product decides what gets scheduled, rather than into an engineer's direct messages.

Shipping around Irish holidays and other people's

Capacity planning on Team and up counts approved leave, out-of-office and public holidays. For Irish teams that's St Patrick's Day on 17 March, the bank holiday weekends and Christmas to New Year. If your customers are spread across Europe, their holidays won't line up with yours, so it's worth checking who on your side will be around to support a release before you pick its date.

On Team and Business, Claude, ChatGPT, Claude Code, Cursor and Antigravity can work with the workspace over MCP, always with the user's own permissions. On Business, each action an assistant takes is in the workspace audit log.

What a Dublin SaaS company should check first

Who you're buying from. ShipSprint comes from Quantuva Technologies Pvt. Ltd., a company in Hyderabad, India. There's no office or local entity in Ireland or the EU, and support is by email and in-app chat.

Time zones. IST is 5 hours 30 minutes ahead of Dublin in winter and 4 hours 30 minutes ahead in summer, so our afternoon is your morning. Send integration questions early in your day, with the details attached, and plan a migration so you're not waiting on a reply halfway through.

Billing. Plans are billed per seat in Indian rupees through Razorpay, and your bank converts the charge to euros. Whether reverse-charge VAT applies to a service bought from outside the EU is for your accountant to confirm.

Data protection. As an Irish company you're covered by the EU General Data Protection Regulation (GDPR), and your customers' data processing agreements may limit which sub-processors you can use. Check our sub-processor list and security overview against both before support tickets with customer data go in.