Project Management Software for Marketing Agencies in Hanoi
For Hanoi marketing and communications agencies that work on monthly retainers and need to show a client what was asked for, what was approved and what it cost. How ShipSprint handles it, and what to know about the vendor.
- 14-day full-access trial
- No card required
- 7-day refund on paid plans
The retainer that keeps growing
A monthly retainer starts with a clear list: so many posts, a campaign, a report. Then the extra requests arrive. A quick banner for an event, another round on a press release, a video cut for a different channel. Each is small, each comes through a different person on the client side, and by the end of the quarter the agency is doing far more than the retainer covers without a record anyone can point to.
If your clients are large organisations, there's a second problem: a piece of content may need sign-off from several people, and when the final version is questioned later, nobody can find which draft was approved.
ShipSprint gives each client a project, sends every new request into one triage inbox where an account lead accepts, schedules or pushes back on it, and keeps briefs and approved copy in wiki pages with page history. The extra work becomes visible tasks with hours against them, which is something you can take to the client at renewal.
How an agency team works in it
The marketing templates talk about campaigns, content and events, not sprints and story points.
Each client's posts, articles and campaigns on its own board, with WIP limits on drafting, design and client review.
Approved copy and brand guidelines live in the wiki. Page history shows which version was signed off and when.
Launches, press events and workshops as checklists with an owner and a date on every item.
On Team and up, staff log time in about five seconds next to the finished task, and timesheets gather it by client.
An "I'm blocked" button pulls in the account lead when a designer is waiting on feedback, so the delay is on record.
Busy seasons and short weeks
Tết is usually the longest break of the year, and for an agency the work before it is heavy: campaigns that run over the holiday have to be finished and approved before the team leaves. Reunification Day and Labour Day, at the end of April and the start of May, make another short stretch in the spring.
Capacity planning on Team and up counts approved leave and public holidays per person, so you can see before accepting a pre-Tết campaign whether the studio has the people for it. Reminders about missing time logs go to the person who forgot, not to their manager.
On Business, the owner command center shows every client in one place and the Monday digest arrives assembled, so the agency director knows which retainer is running over without calling a meeting. Scorecards are adjusted for leave and visible to the person they describe, and there are no screenshots, keystroke logs or activity tracking anywhere in the product.
Using ShipSprint from Hanoi: the essentials
Who you're buying from. ShipSprint is made by Quantuva Technologies Pvt. Ltd., Hyderabad, India. There is no office or local entity in Vietnam. Support is by email and in-app chat.
Time zones. IST is 1 hour 30 minutes behind Hanoi throughout the year. Our working day starts during your morning and covers most of your afternoon, so a setup question sent before lunch usually gets an answer the same working day.
Billing. Plans are billed per seat in Indian rupees through Razorpay, and your bank converts the charge to dong. How VAT, or tax on payments to foreign suppliers, applies to a service bought from abroad is a question for your accountant.
Data protection. Personal data in Vietnam falls under Decree 13/2023 and the newer Personal Data Protection Law. Campaign work can involve customer lists, contest entries and contact details, so check the sub-processor list and the security overview against your obligations and each client contract before uploading any of it.
Questions from Hanoi agencies
No. It holds delivery work, client requests and the hours behind them. Contacts, proposals and invoicing stay in the tools you use now.
Yes, on core boards for up to 5 users and 2 projects, with no time limit. Time tracking and capacity planning need Team at ₹299 per user per month.
No. There are no screenshots, no keystroke logging and no activity tracking. People log their own hours.
No. Quantuva Technologies is in Hyderabad, India, and supports customers remotely.
Fourteen days of the full Business plan, with a sample project and no card. If nobody upgrades, the workspace continues on Free with nothing deleted. See the pricing page.
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- 7-day refund on paid plans
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